Tuesday, March 16, 2021

At Long Last

Last week I started on four different multi-step assignments. Each involved calling a specific person at a company to get answers to some questions. Then, based on their answers, making an appointment for an in-person visit.

Three of the assignments went swimmingly. At the fourth, the woman I needed to reach seemed to be using her voice mail to screen calls. Each time I called I spoke to the front desk concierge, who transferred me.  The phone would ring four times, and I would get the woman's message to 'leave your number and I will call you back'. I didn't want to do that, because I needed to have some information in front of me when I talked to her...and I was sure her return call would come at that one time I couldn't get to the information easily.

Finally I got tired of the waiting game and left a message. When the phone rang and the caller ID showed me it was the company I answered the phone, only to find out that my contact had punted the call off to someone else.

I requested a phone call from the correct person, ended the call, and went on about my day. 

Of course the call from the correct person came at an inconvenient time and I couldn't answer the phone. Finally, days after I started the assignment, I called and reached my designated person.

(The rest of the assignment was a piece of cake.)

Five years ago today: The Wonders Of Wi-Fi

11 comments:

  1. This post has generated soooo many questions I want to ask.

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    Replies
    1. My mamma always told me a woman should be mysterious :-)

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  2. I admire you, I hate speaking to anyone on the phone.

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    Replies
    1. I used to not like it either, but I'm getting better.

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  3. Assignment? I thought you were retired.

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    Replies
    1. I don't have a paycheck job anymore, but sometimes do some independent (i.e., gig) things.

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  4. Press 1 if you don't mind waiting for a lifetime.

    Press 2 if you have waited and are tired of waiting.

    Press 3 if you wish to wait some more.

    Press ... oh forget it ... put the phone down and take your business elsewhere.

    God bless.

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  5. I wonder what power people feel in avoidance instead of just getting it done and gone.

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