At Long Last

Last week I started on four different multi-step assignments. Each involved calling a specific person at a company to get answers to some questions. Then, based on their answers, making an appointment for an in-person visit.

Three of the assignments went swimmingly. At the fourth, the woman I needed to reach seemed to be using her voice mail to screen calls. Each time I called I spoke to the front desk concierge, who transferred me.  The phone would ring four times, and I would get the woman's message to 'leave your number and I will call you back'. I didn't want to do that, because I needed to have some information in front of me when I talked to her...and I was sure her return call would come at that one time I couldn't get to the information easily.

Finally I got tired of the waiting game and left a message. When the phone rang and the caller ID showed me it was the company I answered the phone, only to find out that my contact had punted the call off to someone else.

I requested a phone call from the correct person, ended the call, and went on about my day. 

Of course the call from the correct person came at an inconvenient time and I couldn't answer the phone. Finally, days after I started the assignment, I called and reached my designated person.

(The rest of the assignment was a piece of cake.)

Five years ago today: The Wonders Of Wi-Fi