“No one is more insufferable than he who lacks basic courtesy.”― Bryant McGill
I was working at the mall Customer Service desk today when an expensively-dressed man bustled up to me. He was holding a phone in his hand and rudely asked where he could get it looked at.
I glanced at the phone and noticed it was an Android model from a carrier that doesn't have a store or kiosk in the mall. As I was trying to think of a polite way to tell him we wouldn't be able to help him, he looked at me like I was simpleminded and asked in an insulting voice where the Apple store was.
I wasn't going to be rude back to him, so I just smiled as I pointed him towards the Apple store. Without a thank you he turned on his heel and was on his way. I would have liked to have heard the conversation between him and the Apple associate who had to point out his mistake.
Five years ago today: Not-So Brown Bag
He was probably rude to them, too! ha.
ReplyDeleteYep.
DeleteFolks like that make you glad you don't know them...
ReplyDeleteYou're right-I try to avoid negativity whenever possible
DeleteI used to have to deal with rude customers constantly when I worked in a call center. They rarely called in when everything was OK with their accounts, it was mostly when they were angry that they didn't keep track of their money and overdrew the account. I learned a lot from that job, but sure wouldn't want to do it again!
ReplyDeleteThanks for your kind words on my last post. I'm feeling much better now.
I once had a job at an employee benefits broker's office, where I dealt with his corporate customers. You're right; the only calls I got were from people who were experiencing some type of problem. Now I try to remember how I felt in that job whenever I call a company about an issue.
DeleteGlad to hear things are looking up.
well what else could you do? It's all he deserved.
ReplyDeleteTHANK you! I agree.
DeleteAs my dad used to say "Silly little man..."
ReplyDeleteWhat a great all-purpose catchphrase! I'll have to remember it.
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