Yesterday when I got to work I discovered the Customer Service desk phone would only operate on speakerphone. After a little experimentation I figured out how to answer the calls that came in. It was a pain, though, and I wasn't looking forward to having to do it another shift.
Fortunately I didn't have to. The Boss has Mondays off; when he returned to work today he decided the phone situation was unacceptable and used his authority to take care of the problem. I arrived at noon today just as Maintenance was finishing up. The phone now functions perfectly. In addition, they also installed some new computer wiring we've been waiting for since last month.
Five years ago today: New Thing #313--Don't Slurp!
Yeah! Working phone that you don't have to use on speaker while you stand on your head and rub your belly!ReplyDelete
Thank goodness it didn't come to THAT! You're right; it almost felt like it though.Delete
Yay! Better than before...that's always a plus!ReplyDelete
And just in time for the desk's busy season.Delete
Thank goodness! It sure sounded like a real pain. I'm so glad it's fixed now.ReplyDelete
Yes, it was quite the pain.Delete
That is great, good boss.ReplyDelete
I'm sure they don't pay him enough to take care of all the issues that come up.Delete