The other day while I was working at the mall Customer Service desk a customer brought me a wallet they'd found in the Food Court.
When we have something valuable like a wallet turned in there are different procedures to follow depending on what's inside. Of course, to figure out what I should do I needed to open the wallet. I was a little leery to do it since I working by myself and wouldn't have a witness to vouch for me if I was accused of taking anything out of it.
I know that Security has the ability to watch what's going on at the desk, so I called the office, explained the situation, and asked the dispatcher to turn one of the cameras on me. When I was sure I was being watched, I opened the wallet and looked closely enough to see there was a debit card and a couple of dollar bills. I relayed the information; the dispatcher told me to hang on to it until it was retrieved. If no one claimed it they'd pick it up at the end of the day.
Five years ago today: Not Customary