Saturday, February 4, 2012

Possible Confusion

When someones approaches the Customer Service desk and asks if there's a "Mac" store in the mall, I have to determine if they're looking for:

MAC Cosmetics (which doesn't have a dedicated store, but does have a nice-sized counter at Macy's), or

The Apple store.

If I guess wrong, it can be very embarrassing.


  1. That's funny.

    Perhaps you can tell more easily if the person has some sort of a case and is trying to fix a computer.

    Not sure what could help you with the makeup since even men go in there to get make up sometimes.

  2. I remember someone from Japan asking me to pick up something from the MAC store which confused me no end.