The next day I was pleasantly surprised to receive a response from their Customer Care department, which indicated I could get a replacement for the original order, a different item of equal or lessor value, or a coupon to use at one of their related brands. It took me a couple of days to decide what I wanted. The original bouquet was no longer featured on their website, so I decided to go with a arrangement of 20 multi-colored tulips.
My new order was delivered yesterday. When I opened the long, skinny box I found all of the tulips were in bud form (just like they were the first time). I placed the the bouquet in a vase with water and waited. This is what they looked like today:
The pastel colors look great on my kitchen table. I hope this arrangement lasts as long as it's supposed to.
Five years ago today: If The Shoe Fits
They are beautiful, I hope they do as well, good customer service!
ReplyDeleteYes, they're beautiful!
ReplyDeleteGreat customer service. Will have to remember ProFlowers.
ReplyDeleteWe have a wonderful nearby florist that I always use for local orders, but I think ProFlowres would be a good alternative for someone far away.
DeleteHow are they doing?
ReplyDeleteSo far, so good. For some reason the heavy humidity we had yesterday took a toll and a couple of the stems bent completely over. I cut them short and arranged the flowers in a bud vase. While I was at it, I trimmed the rest of the stems, too, then replaced the water in the vase.
DeleteThat is a GORGEOUS combination of colours!! I never mind if tulips 'fall over' in a vase. I think they look rather artlessly graceful like that! But my mother always said that if you push a pin through the stem (from side to side, making a hole right through) before you put them in water, it helps to keep them upright. Sometimes I do, sometimes I don't.
ReplyDeleteI like artlessly graceful, too. Nice tip about using a pin through the stem. I'll have to remember that for next time.
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