Wednesday, February 28, 2018

Be Careful How You Type

A strange email showed up in my Inbox the other day. The forwarded message was about booking a block of rooms at a resort for a daughter's wedding later in the year. At first I was confused. I didn't recognize any of the names, but then I realized the person had just typed the 'To' address incorrectly. The intended recipient would probably be wondering where the information was, so I replied to the message, saying
"I believe you made a mistake in the email address when you sent this, as I did not request the information. However, congratulations on your daughter's wedding! The venue looks like a very nice place."
The next day I had a response from the sender thanking me, and apologizing for the mistake. I never heard from her again, so she obviously took care of the issue.

My story had a happy ending. Here's a silly example of one that doesn't:


Five years ago today: Adopt A Cardinal

8 comments:

  1. ahaha sort of. Glad you did the right thing too.

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  2. That video is cute. I've been getting some odd emails lately about a property someone is interested in purchasing in another country and have advised the sender that I'm the wrong person. Haven't heard back from them. It was nice that your sender acknowledged the mistake.

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    1. Hmmmm....it seems to me that if you've let them know the messages are being mis-directed you've done your part. I'd send the rest straight to the trash.

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  3. Love the video! I've never got an wayward email but have gotten misdialed phone calls plenty of times. I've even had a few confirming other people's doctor appointments or following up on test results. I always call them back, just as you replied to your email, to let them know that their message hadn't reached the intended party.

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    1. If the shoe was on the other foot and I was the one waiting for information I would definitely want the misdirected person to respond.

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  4. I've done that with a call, put in the wrong area code, and then the correct next seven numbers, got a stranger, but ended up having a nice chat.

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    1. How fun that you had an actual conversation with a stranger!

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  5. It was nice of you to let the person know.

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