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I couldn't click the button to say I didn't recognize the transactions fast enough. The company let me know they were cancelling the old card immediately and would send me a new one. They assured me I wouldn't be responsible for any of the unauthorized charges.
I spent the rest of the afternoon remembering all the companies that had the card on file for automatic purchases and giving them the new card number.I will be so glad when the promised nondescript envelope with my new card shows up the middle of next week, but until then I've had to cobble a plan together. So far I've accidentally used my bank debit card once (fortunately, the account had enough money in it to cover the transaction), and the other times I've pulled out a secondary card.
I had that happen once a few years ago. The only place I had used the card was at a liquor store next door. They must have had a skimmer machine on the box to swipe your card.
ReplyDeleteInteresting how you could pinpoint the issue. I have no idea where mine happened.
DeleteScary and annoying!
ReplyDeleteYes it is.
DeleteLooks like you got things fixed....I do check my credit card statements.. but we use our PayPal balance for a lot of "charges". One has to be vigilant for this kind of things plus scams .
ReplyDeleteWe check our bank and charge card statements monthly, and I quickly funnel any PayPal money into the bank.
DeleteIt is such a nuisance when your account is hacked. The new card/s never seem to arrive quickly enough. Thank goodness you found out, though.
ReplyDeleteThank goodness I had an alternate payment means, but since Tony's card wasn't cancelled I have had to rely on him to pay more than normal :-)
DeleteOh I hate that to happen. It feels intrusive. My credit card company quit doing the possible fraud alerts. I'm happy you got the alert and took care of it.
ReplyDeleteIf you can believe it, this is the first time I've had an issue.
DeleteI wasn't hacked -- but imagine my surprise when I called to inquire where my new card was (expires this month) and they told me it was send mid-February. Long story short, they had to declare it "lost" and issue me a new card/new number. I'm in the process right now of notifying everyone where my old card's attached. Pain!
ReplyDeleteAll the extra work is definitely a pain.
DeleteYikes is right. Glad its been taken care of even though it can be a chore to update all those automatic payments. It was about 5/6 years ago we had a call from our bank saying someone attempted to charge a high end hotel room in Hong Kong. It was several hundreds of dollars. Very thankful that was caught because that was on our debit card.
ReplyDeleteI used to use my debit card way more than I do now, after learning that they had less protection against fraud.
DeleteYikes indeed! Bless your heart! Thank goodness you went to the website! These scammers are very annoying and have hurt many people.
ReplyDeleteOur credit union has had batches of numbers hacked at one time. Twice now I have received a phone call telling me of this but I don't answer the phone call, instead going to the credit union's site and, using the fraud number listed, calling them.
ReplyDeleteSure enough, in both cases their phone call to me was legitimate, but in both cases they said it was better that I was double checking and calling them. The card was cancelled each time with a new one mailed out. So, now my credit union online page shows all of the accounts, with the closed ones having zero balances.
You did a good job.
DeleteSo scary
ReplyDeleteYes it is.
DeleteFortunately,
ReplyDeletethis has happened in the past and I hope it doesn't happen again!!
Me too.
DeleteJust the worst! Glad you got it sorted quickly though.
ReplyDeleteI am thankful that things went as easy as they did.
DeleteWe've all been here too. So frustrating!
ReplyDeleteWould you believe this is the first time my card has been hacked? I guess I'm part of the club now.
DeleteThat's the worst.. glad you and the company caught it.
ReplyDeleteI was impressed at how proactive the company was.
Delete'Yikes' is right! There is nothing quite like that sinking feeling of seeing a list of charges you didn't make. You were so smart to go directly to the website instead of replying to the text—those phishing scams are getting clever. The worst part is definitely that long afternoon of updating every single automatic payment; it’s a chore nobody needs! Hopefully, that nondescript envelope arrives early so you can get back to your regular routine.
ReplyDeleteI was proud that in my freaked out state I remembered to not click on a random text.
DeleteThat must have been really unsettling at first, but you handled it in exactly the right way 👍💳
ReplyDeleteIt’s actually smart that you didn’t rely on the text and instead went straight to the official website to verify everything. That kind of quick, careful thinking likely helped you catch the full extent of the fraud much faster.
It’s worrying how sophisticated these scams and card breaches have become, especially when transactions can appear in different places like that. But you stayed calm, checked the facts, and took control of the situation—that’s exactly what matters most in moments like this.
Hopefully your card provider resolves everything quickly and you don’t have to deal with any further hassle 🤞
Good for you! This is so scary. We've already had to replace one card already. My son had us get a virtual card for online purchases.
ReplyDelete