It's remodeling season at the mall.
All summer they've been working on patching and replacing the sidewalks. A crew has been on the roof doing something with the air conditioners. For a couple of weeks different areas of the parking lots and garage have been roped off with yellow tape every day, and I had to be observant so I could zig and zag around them.
There are changes going on inside, too. One store is being remodeled. Another is being rebranded with a new concept by the same corporate owner. Two storefronts are being built out for new stores, and the management office has announced there are more changes to come. (They didn't come out and say it, but I suspect everything will be done before the holiday shopping season--the main event for retailers--begins.)
All these changes have led to some grumpy customers who don't like change and expect 'their' store to be there. They come to the Customer Service desk to vent; we have a list of alternate places they can find what they're looking for so we can send them in the right direction. There's never a dull day at the mall!
Five years ago today: Birds of Prey