Today I got a note from my boss reminding me it was time for a yearly reading of the mall's Emergency Procdures Guide. It's not a task I particularly enjoy; I understand the importantance of knowing what to do in case of an emergency, but I also think it's a little depressing to think about all the bad things that could happen.
I follow the rules, though, so this afternoon in between fielding Customer Service Desk questions and phone calls I read through the manual. It lays out-in alphabetical order-what steps to take for any conceivable issue: bomb threat, chemical emergency, civil disturbance, explosion, fire/fire alarm, firearm assault/active shooter, mall evacuation, medical emergency, natural disaster, and severe weather. The manual is gerneic for all the company's malls (so I was able to skim through the sections on floods and wildfires) but I paid close attention to the rest.
After I read through the guide I put it back in the drawer for the next person to look at. Hopefully I'm done with it until next year.
Five years ago today: Queen Of Thrifty